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Privacy Policy

Effective Date: February 11, 2026

Famick ("we," "us," or "our") operates the Famick Home Management platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

Account Information

When you create an account, we collect your email address, name, and household name. If you sign in using Google or Apple, we receive your name and email from those services.

Usage Data

We automatically collect information about how you interact with our services, including pages visited, features used, and actions taken. This data is used in aggregate to improve our product.

User-Submitted Content

We store the content you create within Famick, including inventory items, shopping lists, chore schedules, contacts, equipment records, vehicle information, and any other data you enter to manage your household.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services
  • Process your account registration and manage your subscription
  • Send you service-related communications (account verification, security alerts, billing notices)
  • Respond to your support requests and inquiries
  • Analyze usage patterns in aggregated, anonymous form to improve our product
  • Detect, prevent, and address technical issues and security threats

We do not sell your personal information. We do not use your household data for advertising purposes.

3. Cookies & Tracking Technologies

We use essential cookies to maintain your session and keep you logged in. We may use analytics tools to understand how our service is used. These tools collect anonymized usage data and do not track you across other websites.

You can control cookie settings through your browser. Disabling essential cookies may prevent you from using some features of our service.

4. Payment Information

Payment processing is handled by third-party payment processors. We do not store your credit card numbers or payment credentials on our servers. Our payment processors comply with PCI-DSS standards.

5. Third-Party Integrations

Famick integrates with third-party services to enhance your experience. These integrations are optional and initiated by you.

Store Integrations (e.g., Kroger)

When you connect a store integration, you authorize Famick to access the store's API on your behalf using OAuth authentication. Through this connection:

  • Data we send: Product search queries, barcode lookups, and shopping cart operations you initiate
  • Data we receive: Product names, pricing, availability, aisle locations, and store location information
  • How we use it: To display store-specific product information within your Famick account and to help you manage your shopping lists
  • Data retention: Product data from store APIs is cached temporarily and expires automatically. We do not build permanent databases of store product information.

The store provider may monitor API usage in accordance with their own terms of service and privacy policy. We recommend reviewing the store's privacy policy when connecting an integration.

Product Lookup Services

Famick uses product databases to help identify items by barcode or name:

  • USDA FoodData Central: We send product barcodes or search terms to retrieve nutritional information. No personal or household data is transmitted.
  • Open Food Facts: We send product barcodes to retrieve product details. No personal or household data is transmitted.

You can disconnect any store integration at any time from your account settings. Product lookup services can be disabled by an administrator from the Settings page. We do not share your household data, shopping lists, or personal information with these third-party services for advertising or marketing purposes.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it. Anonymized, aggregated data may be retained indefinitely for analytics purposes.

7. Data Security

We implement industry-standard security measures to protect your information:

  • Data is encrypted in transit using TLS 1.2+
  • Data is encrypted at rest using AES-256 with per-tenant encryption keys
  • Per-tenant data isolation ensures your household data is separated from other users
  • Regular security audits and vulnerability assessments

While we take reasonable precautions, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@famick.com and we will delete that information promptly.

9. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Delete your personal information
  • Opt out of the sale of your personal information
  • Non-discrimination for exercising your privacy rights

We do not sell personal information. To exercise your rights, contact us at privacy@famick.com.

10. International Users

Our services are hosted and processed in the United States. If you access our services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

11. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within 30 days. You may also export your data from within the application at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, sending you an email notification. Your continued use of our services after the effective date of any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

  • Email: privacy@famick.com
  • General support: support@famick.com
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